New-home rekey
Establish a known key set after closing instead of trusting an unknown history of copies.
Rekey serviceable deadbolts, knobs and levers so old keys stop working, or replace worn and incompatible hardware when a simple rekey is not the right repair.
Call first; photos may be requested of both sides of every lock plus the number of new keys required.
The cylinder is changed so the old operating key no longer works, then new keys are issued for the approved locks.
Establish a known key set after closing instead of trusting an unknown history of copies.
Change compatible exterior cylinders when a missing key creates an access concern.
Rekey authorized rental properties between occupants or after keys are not returned.
Reduce key clutter by placing compatible exterior cylinders on one house key.
Install compatible new hardware where the existing lock is damaged, worn or cannot be rekeyed.
Address the physical key cylinder while electronic codes, users and app ownership are also reset by the authorized account holder.
The least expensive choice should still leave the door reliable and appropriate for its function.
| Condition | Rekey | Replace |
|---|---|---|
| Hardware works smoothly and only access needs to change | Usually the best fit. | Not necessary unless an upgrade is desired. |
| Cylinder binds, key sticks or plug is badly worn | Possible after inspection, but may not be durable. | Often the better long-term option. |
| Latch or deadbolt body is broken | Will not correct mechanical failure. | Replace the failed lock or component. |
| Door needs a different function or finish | Does not change function or trim. | Choose compatible new hardware. |
| Several locks should use one key | Works when keyways and cylinders are compatible. | May be required to create compatibility. |
| Smart lock account or code is compromised | Mechanical rekey may address the backup key only. | Electronic users/account must be reset; replace hardware if account control cannot be secured. |
A rekey is most useful when the household also controls new copies and electronic access.
Garage remotes, keypad codes, smart-lock users and alarm credentials must be updated separately when people or devices should no longer have access.
The number and compatibility of cylinders determine more than the number of doors.
Include deadbolts, knobs/levers, detached garages, gates and any lock that should change.
Brand, cylinder style, smart-lock model and door condition can affect serviceability.
One key for all compatible locks, separate keys, landlord copies or another arrangement.
Include household, tenant, manager and controlled backup copies.
Owner, manager or lawful occupant authority must be established before access is changed.
Rekey when the existing lock is serviceable and the main goal is to stop old keys from working. Replace when the lock body, latch, cylinder, trim or function is worn, damaged or unsuitable.
Only when the cylinders use compatible keyways and pinning systems. Similar-looking residential locks may not accept the same key.
It is a practical way to establish known key control when prior owners, contractors, agents, tenants or neighbors may still have copies.
Yes with owner or property-manager authorization. Provide the number of locks, desired keys, access time and billing information.
The mechanical backup cylinder may be rekeyable depending on the brand and model. Electronic codes, app users and account ownership must also be changed separately.
Have the city, number of locks and door type ready when you call. Authorization to enter or change the property must be confirmed.